Owen Chen

Owen Chen is a Research Director in Gartner CIO Research, based in Shanghai, China. His research focuses on IT leadership, IT strategy and IT governance. Specifically, he provides advice and support for Gartner multinational clients on developing IT strategic plans for entering the Chinese market, and for Gartner's Chinese clients on all aspects of IT management.

Before joining Gartner, Mr. Chen worked for a number of U.S. and European companies as their IT manager/director in China, where he managed the IT organization and delivered the IT solution and services to China's businesses. He started his career as a software engineer developing MRPII software.

Years of Experience

•5 years in total with Gartner

•27 years in IT industry

•23 years in Manufacturing industry

Professional Background

•Owens-Illinois, China IT Director, 1 years

•Ecolab, Senior National IT Manager, 5 years

•Danisco, China IT Manager, 6 years

Industry Expertise

•Primary Industry: Manufacturing | Expertise Level: Specialist

 -   Subsectors:

oFood & Beverage


•B.S., Information Science, Fudan University


•Chinese - Mandarin

•Chinese - Shanghaiese (Wu)

Top 5 Issues I Help Clients Address

•How to develop IT strategy in China?

•How to develop IT governance structure?

•How to design IT Organization?

•How to demostrate business Value of IT?

•How to lead innovation?

Roles That Need My Research


•CEO, CFO and divisional business leader

Top 5 Key Initiatives I Cover

•Developing Strategy and Creating a Strategic Plan

•Developing and Managing the Governance of IT in a Digital Business Context

•Establishing and Mastering the CIO Role

•Renewing the IT Organizational Model

•Strengthening Business Relationships

Profile Tags


•IT Strategy

•IT Governance

•IT Organizational Design

•Business Value of IT



•IT Budget

•IT Cost Optimization


Common Inquiries I Address

•Develop IT strategy.

•Develop IT governance structure.

•Demonstrate business value of IT.

•Build bimodal IT capability.

•Help CIOs from multinational companies understand China situation and then develop China IT strategy.

Top 3 Trends I See in the Market

•Digital transformation is changing every industry.

•CIOs are expected to take more responsibility in digital.

•IT needs to change the way it works with the business.

Please No Calls about These Topics

•Vendor-related topics.

BeijingTianjinShanghaiChongqingGuangzhou ShenzhenWuhanDalianNanjingChendu JinanXianHaerbinHangzhouHefei ChangshaNanchangSuzhouDaqingWuxi XiamenShenyangChangchunNantongZhengjiangNingboFuzhou(Pingtan Comprehensive Experimental Area)QingdaoZhenzhouNanning Urumqi

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